Some tickets are amendable and some are not. You may have had the chance to upgrade your ticket when you booked to one that can be changed. 

If you purchased free cancellation and your ticket can be changed:
There is no fee. But you may have to pay any difference between the cost of your old ticket and your new ticket. Use My Account to get started.

If you didn't purchase free cancellation and your ticket can be changed:
There is a fee of €20 for bookings of a value less than €100.
There is a fee of €35 for bookings of a value more than €100.
You may also have to pay any difference between the cost of your old ticket and your new ticket.

If you purchased a ticket that can not be changed:
In very rare circumstances, at the discretion of the ferry company, a refund or partial refund may be possible. Please use My Account.

Some tickets are amendable and some are not. You may have had the chance to upgrade your ticket when you booked to one that can be changed.

If you purchased free cancellation and your ticket can be changed:
There is no fee. But you may have to pay any difference between the cost of your old ticket and your new ticket. Use My Account to get started.

If you didn't purchase free cancellation and your ticket can be changed:
There is a fee of €20 for bookings of a value less than €100.
There is a fee of €35 for bookings of a value more than €100.
You may also have to pay any difference between the cost of your old ticket and your new ticket.

If you purchased a ticket that can not be changed:
In very rare circumstances, at the discretion of the ferry company, a refund or partial refund may be possible. Please use My Account.

Don't panic. Please first check the 'Junk' or 'Spam' folder of your email provider. If you don't see an email there, then please log in to My Account, and make sure that your email address is correct. Look out for mistakes in your own name but also for mistakes in the spelling of your email provider. Is it gmail.com or gmail.co.uk? If you made a mistake, click to send another confirmation. If there is no mistake contact us, via My Account and we'll see what's going on.

All of our pages contain the address and GPS co-ordinates for the ports. In addition our port pages contain links to Google Map directions and written instructions. 

Your best bet is to contact the ferry company directly and if possible to contact the port office of the ferry company involved. Contacting anybody else may waste valuable time. 

If there are frequent sailings, the ferry company may let you sail on the next ferry. If you anticipate being late there is sometimes the option to book a 'flexi' or open ticket. Look out for the option to upgrade your ticket when booking. 

There is no VAT added to non freight ferry bookings so there is no need for a VAT receipt.

Please contact the ferry company directly. It will help if you have details of your booking particularly the date and time of your sailing and the name of your ship.

Please firstly go to My Account and if you can't find the help you need there, then please use the contact form below.

Some tickets are amendable and some are not. You may have had the chance to upgrade your ticket when you booked to one that can be changed.

If you purchased free cancellation and your ticket can be changed:
There is no fee. But you may have to pay any difference between the cost of your old ticket and your new ticket. Use My Account to get started.

If you didn't purchase free cancellation and your ticket can be changed:
There is a fee of €20 for bookings of a value less than €100.
There is a fee of €35 for bookings of a value more than €100.
You may also have to pay any difference between the cost of your old ticket and your new ticket.

If you purchased a ticket that can not be changed:
In very rare circumstances, at the discretion of the ferry company, a refund or partial refund may be possible. Please use My Account.

Some tickets can be cancelled for a refund and some can not. You may have had the chance to upgrade your ticket when you booked to one that can be changed or cancelled with a refund.

If you purchased free cancellation and your ticket can be cancelled:
There is no fee. And you will receive a full refund.

If you didn't purchase free cancellation and your ticket can be cancelled:
You will receive a refund but there will be a charge of €35.

If your ticket cost is less than €35.
Unfortunately, a refund cannot be provided.

Yes, when you see the word passenger on the website, this means passengers on the ferry, not passengers in your car. So it doesn't matter if it's the driver or someone sitting at the back, you are all passengers on the ferry.

Prices generally rise as space becomes less available so those who book in advance are usually rewarded with a cheaper fare. Crossings around school holidays and national holidays are popular and usually fill up early - so cheaper fares will be available if you avoid travelling at these times as well. Subscribe to our newsletter so that we can inform you when any special discounts become available too.

This means one of two things: The ferry company does not accept bookings for that vehicle type, or, it may only be possible to book it over the phone. If in doubt, please contact us.

You may see this option when you make your booking or you may not. It all depends on the ferry company and the technology they use. If you don't see the option, please book two single tickets instead.

You may see this option when you make your booking or you may not. It all depends on the ferry company and the technology they use. If you don't see the option, please book two single tickets instead.

Unfortunately, this is something we cannot provide. Please contact the ferry company directly.

Please make sure that you are allowed to travel with a hire car on the ferry. Not all policies allow for this. When making your booking, please use ‘other’ as the vehicle type. Enter the dimensions you expect the vehicle to be and then enter vehicle registration as ‘unknown’. 

Some ferry companies  may charge you on arrival at the port to update the vehicle registration stored for your booking or if they notice a particular size difference between what you booked and the car you are travelling with - however small differences normally go unnoticed.

If you are carrying commercial goods or if you are driving a commercial vehicle, then generally you should make a freight booking and not a passenger booking. However, there are grey areas and it may depend on the ferry company and so if you are not 100% sure, please contact the ferry company directly.

Check your vehicle registration details. If your vehicle is now legally classified as a campervan or motorhome, you can travel as a campervan or motorhome.

Yes but if you will be more than 28 weeks pregnant when you travel you may be required to produce a medical certificate for fitness to travel.

Yes, we do. On some routes, you will be presented with the option of booking with a discount. Please make sure that you qualify for these discounts before you book as you may be asked for proof of your qualification when you travel.

Yes, these kinds of discounts are available on some routes.

Yes, open returns are available. If you don't see this option when making your booking, this means that for the route you are looking at open returns are not possible.

If you try to book a sailing and you don't see any results for the route or the company you want, this can mean two things.

If it's for several months in the future or the next calendar year
Then there is a possibility that the ferry company has not decided on their sailing schedule yet and so you can't book for the dates you want simply because the booking can't me made. In this case please sign up to our emails. We email our subscribers as soon as timetables are released.

If the booking is for a few weeks time or in the height of the summer
Then the most likely possibility is that all the places on the ferry are taken. Please look for an alternative route or sailing.

Yes, these kinds of discounts are available on some routes.

Unfortunately, we don't accept deposits. A full payment must be made at the time of booking. You can pay for you booking with a credit or debit card and even PayPal. We don't accept bank transfers as a payment method.

Don't panic. Please first check the 'Junk' or 'Spam' folder of your email provider. If you don't see an email there, then please log in to My Account, and make sure that your email address is correct. Look out for mistakes in your own name but also for mistakes in the spelling of your email provider. Is it gmail.com or gmail.co.uk? If you made a mistake, click to send another confirmation. If there is no mistake contact us, via My Account and we'll see what's going on.

We aim to always have accurate data and information on our website including ferry availability. However, like every website we can't guarantee that we'll always be 100% accurate. In addition, the ferry companies themselves sometimes provide the wrong information and there's nothing we can do about that. 

For ferries to and from Corsica we let you compare every company.

Yes, you can travel with your pet. When you make your booking, you will see the option to include your pet. Please make sure that if you are travelling from country to country that your pet has the required papers. All dogs in public areas have to be on a leash. Some ferry companies may also require you to muzzle your dog. So, just in case, please have one available. Please also remember that you may be travelling with people from cultures where dogs and other pets are not so common and your fellow travellers may feel uncomfortable or scared.

This depends on the ferry company or the route. We will let you know the exact information after you make your booking. In addition, on some shorter crossings, your dog may have to stay in your car. This does not usually apply for guide dogs. However, you are advised to contact the ferry company directly if travelling with a guide dog at least 48 hours prior to departure.

Some ferry companies also provide pet cabins. If you book a pet cabin, your dog or other pet can stay with you in the cabin and does not need to stay in your car or in a kennel. These cabins are normally the same as others but have linoleum flooring and not carpeting. 

All of our pages contain the address and GPS co-ordinates for the ports. In addition our port pages contain links to Google Map directions and written instructions.

This depends on the ferry company and route. Check in details can be seen when you make your booking and will be on your email confirmation. But if making broad plans, a good rule of thumb is to arrive one to two hours before your departure.

The answer is normally no unless you specifically booked a flexible or open ticket. When you booked your ticket you may have had the opportunity to upgrade your ticket. 

For other ticket types, this is at the discretion of the ferry operator. It may be possible to change tickets at the port for a fee but this is not something you should bank on.

Your best bet is to contact the ferry company directly and if possible to contact the port office of the ferry company involved. Contacting anybody else may waste valuable time.

If there are frequent sailings, the ferry company may let you sail on the next ferry. If you anticipate being late there is sometimes the option to book a 'flexi' or open ticket. Look out for the option to upgrade your ticket when booking.

The answer is normally no unless you specifically booked a flexible or open ticket. When you booked your ticket you may have had the opportunity to upgrade your ticket. 

For other ticket types, this is at the discretion of the ferry operator. It may be possible to change tickets at the port for a fee but this is not something you should bank on.

Yes, you will need to have a passport or another form of legally valid travel identification such as a national identity card - what this is will depend on your country. 

For French nationals, your national identity card can be used.

You will need to have your vehicle registration documents, a valid drivers licence, and your insurance certificate. If you are from outside of the EU there may also be a need for an international drivers permit.

If you are travelling within the European Union and are a citizen of the European Union or European Economic Area, then you do not need a visa.

For non EU citizens, please conduct the appropriate research before travel. Your embassy or government website may be of assistance.

You're best bet is to contact the ferry company directly and if possible to contact the port office of the ferry company involved. Contacting anybody else may waste valuable time.

If there are frequent sailings, the ferry company may let you sail on the next ferry. If you anticipate being late there is sometimes the option to book a 'flexi' or open ticket. Look out for the option to upgrade your ticket when booking.

There is no VAT added to non freight ferry bookings so there is no need for a VAT receipt.

Please contact the ferry company directly. It will help if you have details of your booking particularly the date and time of your sailing and the name of your ship.

Please firstly go to My Account and if you can't find the help you need there, then please use the contact form below.

This depends on your route and the time of travel. Normally night time travel requires the booking of accommodation - either a cabin or a reserved seat. If accommodation is compulsory you will see this when booking. If you don't book accommodation you will have access to the communal seating on the ship in deck areas. Please note however, that in the summer months, you may not be able to sit where you want and for this reason, wherever possible, we advise you to reserve seating or a cabin in advance.

Please contact the ferry company directly. It will help if you have details of your booking particularly the date and time of your sailing and the name of your ship.

Please firstly go to My Account and if you can't find the help you need there, then please use the contact form below.